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Changes to Credit Reporting Practices

28/01/2014 12:00:00 a.m.

Slingshot is making significant changes to our credit reporting practices.

On 1 April 2012, changes to credit reporting privacy code came into effect. These changes affect the way credit information is shared with credit reporting agencies.

Before 1 April 2012 only negative information, such as defaults and bad debt, could be held on credit file, which made it hard for some people to access credit. The above changes to the code mean that from now on both negative and positive information will be held by credit reporting agencies. This will help people prove their credit worthiness and for those who once had credit difficulties, to show how they have recovered and restored their credit value.

From now on Slingshot will be supplying its customer’s credit information to credit reporting agencies on a monthly basis. This information may be held by the credit reporting agency for up to 2 years.

Slingshot will also share the following with credit reporting agencies: information to ensure that those agencies are able to accurately identify individuals, information about an individual’s credit accounts (such as type of accounts and amount of credit), information relating to the circumstances of any credit default, and information about credit non-compliance action.

Customers’ rights in relation to their credit information are set out in schedule 4 of the credit reporting privacy code. For more information, visit the Office of the Privacy Commissioner’s website www.privacy.org.nz/credit-reporting-privacy-code

 

If you have any questions around this, please give our finance team a call on 0800 892 733. The finance department is open 9am to 5pm, Monday to Friday.

Slingshot playing the advantage for EPL fans

20/06/2013 12:00:00 a.m.

Locally owned telecommunications company, Slingshot, believes yesterday’s announcement by Coliseum Sports Media Management is fantastic news for the New Zealand market and individual content consumers.

 

Mark Callander, Chief Executive Officer of Slingshot, says New Zealanders have been waiting far too long for these types of OTT content services that are common throughout the rest of the world.  Broadband services have improved considerably over the last five years and the technology is ready to be leveraged.

“This bold move by Coliseum to secure the rights for online streaming of the EPL highlights what Kiwis have been missing out on due to the tightly controlled access and availability of such content, to the detriment of the New Zealand public.”

Slingshot will proudly support this move by not charging customers for data usage when they subscribe and watch EPL matches via Coliseum. 

“Our customers will enjoy high quality streaming of EPL matches without having to worry about their monthly data caps which is a massive benefit to all our customers throughout the country,

“We look forward to meeting with Coliseum and discussing how we can contribute to the on-going success of this exciting initiative.” concludes Callander.

Slingshot grants global access

19/06/2013 12:00:00 a.m.
The world’s largest Kiwi-owned and operated telecommunications company, Slingshot, has launched a new product called Global Mode, aimed at providing overseas visitors with similar internet accessibility as they would have in their country.

Scott Page, General Manager of Slingshot, says overseas visitors who benefit from rich online experiences back home, will no longer have to feel like second class internet citizens when they are visiting New Zealand.

Historically, international internet users have been impeded from accessing some of the content and websites that they would regularly enjoy at home, creating a negative impression of New Zealand’s broadband and communication capabilities.

“We're passionate about the potential of broadband and what it has to offer, and in particular, the growing number of rich cloud and content services that are currently being developed. Unfortunately, New Zealanders are comparatively hobbled in their access to many international services with broadband.

“While Global Mode doesn't necessarily change the online landscape for New Zealand consumers today; it does improve the experience for international visitors to our country,” says Page.

Although Slingshot’s new product is a service that is already available in many other countries around the world, it is only intended to be used by international visitors in New Zealand.

“We hope the launch of Global Mode will encourage discussion about the restrictions New Zealand broadband consumers face when it comes to internet access and the availability of overseas content,” continues Page.

Global Mode is available free to all Slingshot broadband customers, who can add the facility online via their Slingshot account.

The capabilities of Global Mode will grow to meet the needs and demands of the increasing number of tourists from all around the world.

Disclaimer:
Slingshot is proudly 100% kiwi owned and operated, and is the fourth largest ISP in New Zealand.  Slingshot has deployed the largest Unbundled Local Loop network in New Zealand, having built access to over 150 exchanges throughout New Zealand.  Slingshot is focused on delivering a great kiwi service and creating local jobs with all staff, including the Contact Centre, based in New Zealand.

Slingshot Fibre connects Kiwis to Ultra-Fast Broadband

16/09/2012 12:00:00 a.m.

Slingshot is once again leading the telco industry as one of the first providers in New Zealand to connect customers to the new Ultra-Fast Broadband (UFB) network.

 

Slingshot already offers its customers some of the biggest broadband data plans in the country, and is strengthening its offering with UFB internet speeds up to 10 times faster than that of traditional copper lines.

Slingshot’s Chief Executive, Mark Callander, says that their commitment to providing high speed broadband to New Zealanders will forever change the way we use the internet. 

“We believe that high speed internet is a game changer in terms of the way we use the internet and the opportunities it opens up in both the personal and commercial space. For this reason, Slingshot will continue to invest heavily in the UFB network and the future of New Zealand’s broadband services. We want our customers to enjoy the benefits of high speed fibre without worrying about the cost.”

Slingshot fibre is exceedingly fast, delivering speeds up to 100Mbps. The new fibre plans, which come with a homeline and broadband, also include a number of freebies, from free voicemail, call waiting, to a do-not-disturb function. 

Another New Zealand first being unveiled as part of the introduction to UFB is Slingshot’s new data rollover feature, which sees any unused data each month rolled over into the next – ensuring all Slingshot customers get every cent of value out of their internet package. 

Callander is excited about the possibilities that UFB is bringing all New Zealanders.

“Fibre at this speed changes your entire experience on the internet. Whether you’re sharing holiday videos and photos with family, video calling friends overseas or streaming online TV and movies, it all becomes instantaneous. It is the next progression of connectivity in this country and as we begin to move forward into faster speeds and bigger data caps it can only be a good thing.” 

“It’s an exciting time. Our first fibre customer is now connected and up and running with great speeds and we will be connecting with all of our customers to keep them up to date on when Fibre will be landing in their neighbourhood and how they can get started.” concludes Callander

 

Free wireless router and standard installation on a 24-month contract.

 

*Customers on TURBO plans can expect 3-4 times faster experience at peak times when downloading content from international web sites when compared to non-TURBO plans (which are still very fast).  Peak usage times are typically in the evenings from 6pm-10pm.  All TURBO plans have higher throughput for downloading from international web sites to ensure a more consistent and better experience at all times of the day.  If this is important to you, we recommend you select a TURBO plan.

 

 

To find out more about Slingshot Fibre pricing and being part of the future of broadband register your interest at slingshot.co.nz/fibre

Slingshot first ISP to unmeter Quickflix, more unmetering planned!

27/03/2012 10:00:00 p.m.
Despite already offering NZ’s biggest broadband data plans, Slingshot is establishing a range of content partnerships so even more internet content can be ‘unmetered’ for its customers.

Taking the lead ahead of all other ISPs, Slingshot is today announcing itself as the first ISP to unmeter NZ's newest online movie subscription service, Quickflix. 

Slingshot’s Chief Executive, Mark Callander, said “the decision to unmeter content from selected web sites and content providers has proven to be very popular, so we are now extending this policy to as many other content providers as possible, starting today with Quickflix.” 

“It is great to see new business models emerging with players such as Quickflix and Spotify now focusing on the NZ market.  This is good for competition and consumer choice in the longer term, and even better for Slingshot’s customers who can access this content for free.” 

Callander continues “By extending our free data policy to Quickflix, Slingshot is playing a very important role in the delivery of this service and most ISPs will probably follow suit.  Given the relatively low monthly data caps in NZ compared with overseas, customers could very quickly hit their monthly limit and incur additional charges - we don’t want our Slingshot customers to have to worry about data caps and it is time we caught up with the rest of the world.” 

Quickflix CEO Chris Taylor said "We applaud the decision by Slingshot to unmeter our service.  In doing so, Slingshot has identified the appeal and likely uptake of services like ours, and want to ensure their customers can enjoy the benefits of Quickflix without concern for their data caps.  In the current environment, access to premium zero-rated content will be a key consideration for consumers when choosing their ISP." 

Callander concluded “the United States has for some time enjoyed subscription-based online movies and TV shows on services such as Netflix, which now accounts for 30% of all online data traffic in the USA. Until now, we have been deprived of access to such services and we are delighted to be a part of this emerging content market in NZ."  

 

Slingshot Unbundles 100 Exchanges Nationwide

13/10/2011 11:00:00 a.m.

Slingshot has New Zealand’s fastest growing unbundled Local Loop Network (LLU), aptly named the Better Network. Since 2010 they have unbundled over 100 exchanges from Whangarei to Invercargill making them the largest provider of LLU in the country.

 

Slingshot is committed to ensuring New Zealander’s have a choice. Over the last 18 months the company invested millions of dollars to install the infrastructure and hardware required to deliver its innovative services over the Better Network throughout the country.

75% of Slingshot’s LLU exchanges have been installed outside of Auckland. This demonstrates the company’s commitment to all of New Zealand, particularly in the regions that have been under served for years.

CEO Mark Callander says “the Better Network is unique because it enables Slingshot to provide extremely competitive prices and enhanced services for its customers, including faster broadband speeds and an improved overall experience. This is due to the end to end control of the service from a performance perspective.” 

Mark Callander says “We are in full control of the network deployment and it has been designed to eliminate the bottlenecks that have frustrated customers for years.  We’ve made a big investment so our customers benefit from unconstrained broadband speeds.  This has involved doubling our international capacity along with a significant investment in local and national backhaul.  As a result, we’re proud to offer our customers some of the best speeds in the country.”

In addition to broadband, unlike the other Telco’s Slingshot’s Better Network bundles provide customers with a cheaper homeline service with rich features automatically included.  Customers can enjoy over 20 smart phone features absolutely free and these cost $25 or more for similar services from other Telco’s.  The Better Network means that Slingshot can provide additional value for its customers.
Mark Callander says “with over 30% of our customers already on our network we are committed to reaching 50% within the next 6-8 months.  This is a fantastic opportunity for as many New Zealanders as possible to experience better homeline and broadband at affordable prices, so they should check it out today.”

 

 

 

CallPlus and Slingshot target the Mobile market

27/09/2011 10:00:00 p.m.
CallPlus and Slingshot are switching to Telecom Wholesale

CallPlus and Slingshot are switching to Telecom Wholesale to provide its customers with faster, flexible and more competitive mobile services through the Telecom 3G Network.

As a mobile virtual network operator (MVNO), CallPlus and Slingshot had previously used Vodafone, however a review of the service offering by Telecom has prompted the decision to change.
Mark Callander, CEO of the CallPlus Group, says the decision was driven by the need to ensure both the business and residential arms of the group were providing its customers with a mobile network that kept pace with technology and innovation while maintaining price competitiveness.

“This decision allows both brands the flexibility to offer customers great value and a compelling mobile proposition in all market segments, including prepay, residential, SME and corporate.”
“The use of Smartphones has grown dramatically in the last couple of years and they are now an essential tool for many people. The Telecom network is designed for Smartphones and moving mobile data around the country at ultra-fast speeds.”

According to independent research* the Telecom XT network in Central Auckland has the best download and upload speed for users accessing the web on their mobile phones.
“We have some big ambitions for driving growth in mobile services over the next few years and we believe the Telecom Wholesale team is the right partner to help us achieve these goals.  Soon we’ll be able to offer even better data plans and we will also be launching some new Smartphone and group data packages,” says Callander.

In the coming weeks both CallPlus and Slingshot will be contacting all their customers to explain the transition to the Telecom Network and the benefits it will bring to their mobile services. 
“Our aim is to make the move as seamless as possible for our customers and we believe that once they experience the benefits of the Telecom mobile network they will be pleased we made the decision to change,” concludes Callander.

CallPlus and Slingshot give Auckland City and its Rugby World Cup visitors FREE WiFi

5/09/2011 12:00:00 a.m.

CallPlus and Slingshot this week announced that they are providing a free WiFi service to the city of Auckland for the duration of the Rugby World Cup.

As CallPlus CEO Mark Callander says, “this is our contribution to the city of Auckland. We want to help showcase Auckland as a great place to do business by making it quick and easy to get connected. It takes just one click to use our free service and it does not require tokens, apply time restrictions or have a complicated sign up process.”  

“Our visitors must get convenient access to the internet to keep in touch with family and friends, and most importantly avoid paying excessive mobile roaming charges.  With average global roaming prices at $10 per Mb, 1GB of usage would cost a user $10,000 – that makes for an expensive holiday!”  

“Many visitors will have a smart mobile device which are becoming very popular and we are committed to helping them make the most of this technology. We have deployed almost half of the planned 1,000 hot spots within the coverage area of the Auckland Central Business District, the Viaduct, Ponsonby, Grey Lynn, Herne Bay and Freemans Bay.” 

]Callander continues “the WiFi access points have been offered to all bars, restaurants, hotels, motels and any place where large numbers of people are expected to meet.  If any business located in these coverage areas would like to offer an obligation free WiFi service, simply go to www.rugbysupporters.co.nz and request WiFi hot spot.  It is simply plug and play.” 

“We are seeing very quick uptake with over 50Gb of traffic per day on the network which is amazing, but it is a reflection of how easy the service is to use.  All people have to do is click on the ‘CallPlus Rugby Supporters’ or ‘Slingshot Rugby Supporters’ and you’re away. Give it a go.” 

“The service is being delivered over our own 4G Wireless network so it is independent of other initiatives designed to provide a similar service.  This is great for Auckland and its visitors and should result in a positive customer experience that should spread to their friends and family around the world.”   

For more information, go to www.rugbysupporters.co.nz.  

 

As CallPlus CEO Mark Callander says, “this is our contribution to the city of Auckland. We want to help showcase Auckland as a great place to do business by making it quick and easy to get connected. It takes just one click to use our free service and it does not require tokens, apply time restrictions or have a complicated sign up process.”  

“Our visitors must get convenient access to the internet to keep in touch with family and friends, and most importantly avoid paying excessive mobile roaming charges.  With average global roaming prices at $10 per Mb, 1GB of usage would cost a user $10,000 – that makes for an expensive holiday!”  

“Many visitors will have a smart mobile device which are becoming very popular and we are committed to helping them make the most of this technology. We have deployed almost half of the planned 1,000 hot spots within the coverage area of the Auckland Central Business District, the Viaduct, Ponsonby, Grey Lynn, Herne Bay and Freemans Bay.” 

]Callander continues “the WiFi access points have been offered to all bars, restaurants, hotels, motels and any place where large numbers of people are expected to meet.  If any business located in these coverage areas would like to offer an obligation free WiFi service, simply go to www.rugbysupporters.co.nz and request WiFi hot spot.  It is simply plug and play.” 

“We are seeing very quick uptake with over 50Gb of traffic per day on the network which is amazing, but it is a reflection of how easy the service is to use.  All people have to do is click on the ‘CallPlus Rugby Supporters’ or ‘Slingshot Rugby Supporters’ and you’re away. Give it a go.” 

“The service is being delivered over our own 4G Wireless network so it is independent of other initiatives designed to provide a similar service.  This is great for Auckland and its visitors and should result in a positive customer experience that should spread to their friends and family around the world.”   

For more information, go to www.rugbysupporters.co.nz.  

 

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