Our team is home based and fully operational. We continue to be able to get you connected and provide great quality service. The best way to get in touch is via our digital channels.
Flexible billing, you call the shots!
Pay your bill weekly, fortnightly or monthly. It’s super easy, and you can even pick the day of the week that works best for you!
NZ-based help desk
Our team is based here in NZ and we have been getting Kiwis connected since 2001!
Get connected quickly and easily
You can get connected even faster when you bring your own modem - the very next day in some situations! Plus, score a sweet $25 joining credit. Or, take advantage of our free modem rental. $14.95 postage fee applies.
Experience fibre broadband with no data limits.
Perfect for households with lots of devices or you just fancy having the quickest connection.
The whole household can browse, stream, and game as much as they want.
Frequently asked questions
Any unused data on your base mobile plan rolls over to the next month, for up to 12 months. Handy!
Purchased add-on data will always be consumed first, followed by rollover data, and then the data in your current month’s base plan.
These add-ons do not roll over and will expire after 30 days if unused.
Because we’re all about putting Kiwis in control, you can choose to pay your bill weekly, fortnightly, or monthly. You can even pick the day of the week you pay your Slingshot bill on a weekly or fortnightly cycle, which is really handy for making sure your bill is paid just after pay day, not just before!
Please allow five to ten working days to get up and running on copper connections. We'll try and do it faster than that if we can!
Installation is usually free of charge. In some cases we will need to carry out some work on the wiring in your house to complete your installation, and this carries an additional charge. We will always notify you first for your approval before anything is carried out.
Offer terms available here
Terms apply. New customers only. Minimum 12-month plan, $250 exit fee. Additional one off modem delivery cost of $14.95 with any Slingshot supplied modem, applies. Free $25 Mobile Plan is valid for the 12-month promotional period. Standard pricing will then apply. Not to be used in conjunction with other offers. See slingshot.co.nz/terms-and-conditions/ for full terms.