Contact us

Getting in touch is super easy! Just choose from any of the options below.


The best way to get in touch with us is by email. Just choose the team you are wanting to reach and we will get back to you super-fast!


Got a question? Check out our online help section. We have loads of how-tos and tips on making the most of your service!


Want to sign up or upgrade? You can do this yourself online.

How can we help?

Maximum upload: 2MB.
Allowed file types: .doc .docx .xls .xlsx .txt .rtf .jpg .jpeg .bmp .png .gif .tiff .od .pdf.


General Enquiries Mon to Fri: 8am - 8pm
Sat: 8am - 5pm
Sun/Easter Saturday/Public Holidays: 10am - 5pm

Collections Mon to Fri: 8:30am - 5pm

Tech Support Mon to Fri: 8am - 10pm
Sat: 8am - 8pm
Sun/Easter Saturday/Public Holidays: 10am - 8pm

Call us

  • NZ Customers 0800 89 2000
  • Overseas Customers +64 9 929 0418
  • Sales 0800 89 6000
  • Collections 0800 89 27 33

Mailing Address

PO Box 108-109
Symonds Street
Auckland, 1010
New Zealand

Media queries

For media queries, please email us at

Something not right?
Send us feedback