Super easy set-up

Forget trying to log into the modem to change your Wi-Fi details. Choose your own Wi-Fi name and password with My Slingshot, or download the app from the App Store or Google Play and look for the My Wi-Fi feature. Too easy!

The new modem comes with a fool-proof setup guide and colour-coded cables for plug and play!

Automated connectivity

Devices automatically connect to the best-performing frequency

Connect more devices

Lets you connect twice as many devices as our old modem

Super easy set-up

Use our handy app and colour-coded cables for plug and play!

Automated connectivity

Our new modem will connect you to the best frequency (2.4GHz or 5GHz) for your device automatically. This means your older, slower devices won't hog all the bandwidth and your latest gadgets will fly along at full speed.

Connect more devices

Our new modem can handle up to 32 Wi-Fi devices. That's twice as many devices as our previous modem and automatically spreads the bandwidth around based on what speeds individual device need to work optimally. That’s smart.

Future proof

Our new modem is capable of fibre speeds up to 950Mbps download – the fastest available, so you'll be all set should you need to bump up your fibre plan later on.

Want to know more?

If you’re already a Slingshot customer, you can purchase one of our new modems for $100, plus a $14.95 courier fee. Call our friendly team on 0800 89 2027 and say you want our awesome new Wi-Fi modem.

Wi-Fi can be fickle! While the best modem technology will certainly help your Wi-Fi experience at home, it’s good to understand why Wi-Fi can be slow or have issues, check your own home set up, and take some steps to fix it. That’s why we’ve pulled together this handy guide with tips to improve your Wi-Fi.

Our new modem comes with fool-proof set-up guides, featuring colour-coded cables for plug and play. Need an online copy of our user manuals? Head over here.

If you’re lucky enough to be using one of our latest modems (the Netcomm NF18), you'll be able to update your network name and password as many times as you like via My Slingshot on our website or in the My Slingshot app.

No more mucking around with the modem, simply download My Slingshot from the App Store or Google Play, or head to My Slingshot online and follow the instructions:

  1. First things first, if you haven’t connected to Wi-Fi yet, find the Wi-Fi settings or network finder on your device
  2. Select the Wi-Fi network ‘Your new Wi-Fi’ from the list
  3. Enter your Wi-Fi password (refer to your Wi-Fi access card included with your modem).

It’s time to personalise!

  1. Download the My Slingshot app from the App Store or Google Play on your mobile or tablet
  2. Log in (with your Slingshot account email and password) and find ‘My Wi-Fi’ in the right-hand menu
  3. Enter a new network name and password for your Wi-Fi
  4. Press ‘Save’.

Note: you'll have to update your all your devices to the new network name and Wi-Fi password. Head over here if the instructions using the app to change your Wi-Fi settings isn't working.

Here are the new features of the Slingshot-supplied Netcomm NF18 at a glance:

  • Capable of ADSL, VDSL and all Ultra-Fast Broadband options (including Gigantic Fibre – up to 950Mbps download speeds)
  • Wi-Fi band steering technology means devices will automatically connect to the best frequency (2.4GHz or 5GHz)
  • The new modem can handle up to 32 Wi-Fi devices
  • Wi-Fi beamforming technology focuses the Wi-Fi signal to increase the strength and performance to each device as you move around the house.
  • Wi-Fi airtime fairness helps balance out the spread of bandwidth across connected devices, ensuring higher download speeds to newer devices when slower devices are connected.

The full NF18 spec sheet is available to download here.