Terms & Conditions

Standard Promotional Terms and Conditions

  • By entering a promotion with Slingshot (the Competition), you are subject to these general promotional terms and conditions and any specific terms advertised with the promotion (together, the Competition Terms) and entry into the Competition is deemed as acceptance of these Competition Terms.
  • Slingshot may refuse entry to the Competition to New Zealand residents aged under 18 years old and employees of any Vocus Communications Limited New Zealand group companies and their immediate families or any other persons involved with the Competition. Slingshot reserves the right to verify the validity of entries.
  • Entries received after any closing time advertised with the promotion will be ineligible for entry.
  • If the prize includes a Slingshot plan, the exact Slingshot plan will depend on what broadband services are available at the winner’s address. The winner will be liable for all costs associated with the prize that exceeds the base value of the prize (for example, a winner will be liable for all costs involved above $89.95 for a prize that consists of an $89.95 per month plan).
  • The prize is non-transferable for cash. If applicable, the prize is subject to the standard terms and conditions of the Slingshot Broadband service available at https://www.slingshot.co.nz/terms-and-conditions/broadband (General Terms). Any failure by the winner to comply with these Competition Terms or the General Terms may result in the prize being forfeit.
  • The judge’s decision of the winner of the Competition is final and no correspondence will be entered into.
  • Slingshot is entitled to, in its absolute discretion, change these Competition Terms (including without limitation substituting the prize offered with a prize that it believes is of similar value or benefit) or to cancel the Competition at any time without prior notification. No claim may be made against Slingshot or any of its agents, contractors, employees or other representatives in connection with such change or cancellation as mentioned above.
  • The prize must be redeemed within three months of being announced, after which time the prize may be forfeited (at Slingshot’s discretion) and a further draw may be conducted to find a new winner.
  • Slingshot accepts no responsibility or liability for any winner’s enjoyment of the prize or any other costs and expenses (including taxes) that may be incurred by the winner relating to the prize or the winner’s enjoyment of that prize.
  • To the extent permitted by law, Slingshot, its employees and agents, exclude any liability they may have to you arising directly or indirectly out of or in connection with the Competition. This exclusion applies to any losses, costs, or damages you may claim for (including but not limited to indirect or consequential loss) and however the liability arises, or might arise if it were not of this exclusion.
  • Slingshot collects entrant’s personal information and photograph(s) in order to conduct the Competition. Entry into the Competition is deemed consent for Slingshot to collect entrant’s personal information and photograph (if applicable) and use the winner's details and photograph for promotional and media purposes without any further reference, payment or other compensation to the entrant. Please refer to Slingshot’s Privacy Policy regarding the storage of personal information.
  • The promotor of this Competition is Slingshot Limited, 34 Sale Street, Auckland 1010.
  • By entering any of Slingshot’s Facebook competitions or giveaways you are deemed to have agreed to these terms and conditions.
  • Your comment or entry must not contain any obscene or defamatory content. Slingshot may remove any comments deemed inappropriate, offensive, or not in line with the spirit of the competition, that tampers with the entry process, or that fails to comply with these terms and conditions. The prize and start/finish dates for the competition will be clearly stated in the post.
  • Entries must be made within the specified start/finish dates. Slingshot is not responsible for late, misdirected or failed entries due to equipment or user error. Winners will be contacted via Facebook. All reasonable attempts will be made to contact the winner. If the winner does not reply within 48 hours of being notified another winner may be drawn. Prizes are not redeemable for cash.
  • Entrants must live and have a residential address in New Zealand. Unless stated otherwise, an entrant does not have to be a Slingshot customer to enter. Vocus Group employees and immediate family members are not eligible to enter. The competition winner’s name and basic details may be used for promotional purposes on Slingshot social platforms.
  • The competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. You completely release Facebook from any and all liability associated with this competition.
  • Slingshot broadband discount offers are only available for new Slingshot customers.
  • Mobile credits are only available in conjunction with our broadband plans. If your broadband plan is cancelled or not connected, mobile credits will discontinue.
  • Minimum 12-Month contract applies.
  • Broadband Discount offers are not valid with any other offers or promotions (a maximum of one offer per new customer).
  • Discounts will be applied for the promotional period you signed up for, after this standard broadband pricing will apply.
  • Slingshot standard terms and conditions apply
  • Modem rental is included and is subject to a non-return fee of $100 (incl GST). Modem shipping fee of $14.95 (incl GST) applies.
  • If you terminate or switch your services during your contract, you’ll need to pay an early termination fee of $250.

Current Promotions

  • The promotion is valid for a limited time only, is subject to change by Slingshot without notice and is not valid with any other offers.
  • Offer available to new customers only.
  • A minimum 12-month term applies for broadband.
  • $100 credit is applied to your account and will show as a credit on your first bill.
  • If you terminate or switch your broadband services during your contract, you’ll need to pay an early termination fee of $250.
  • This promotion is available on weekly, fortnightly and monthly billing.
  • Slingshot Standard Terms and Conditions apply.
  • Modem delivery fee with a Slingshot supplied modem of $14.95 will apply.
  • Services not available everywhere.
  • The promotion is valid for a limited time only, is subject to change by Slingshot without notice and is not valid with any other offers.
  • Offer available to new customers only.
  • A minimum 12-month term applies for broadband.
  • $200 credit is applied to your account and will show as a credit on your first bill.
  • If you terminate or switch your broadband services during your contract, you’ll need to pay an early termination fee of $250.
  • This promotion is available on weekly, fortnightly and monthly billing.
  • Slingshot Standard Terms and Conditions apply.
  • Modem delivery fee with a Slingshot supplied modem of $14.95 will apply.
  • Services not available everywhere.
  • The promotion is valid for a limited time only, is subject to change by Slingshot without notice and is not valid with any other offers.
  • Offer available to new customers only.
  • A minimum 12-month term applies for broadband.
  • $250 credit is applied to your account and will show as a credit on your first bill.
  • If you terminate or switch your broadband services during your contract, you’ll need to pay an early termination fee of $250.
  • This promotion is available on weekly, fortnightly and monthly billing.
  • Slingshot Standard Terms and Conditions apply.
  • Modem delivery fee with a Slingshot supplied modem of $14.95 will apply.
  • Services not available everywhere.
  • Google Wifi comes with a minimum 12-month contract on broadband. Early broadband termination fee of $250 will apply should you wish to cancel your broadband contract.
  • Google Wifi (3-pack) has a $15.00 (incl. GST) monthly rental.
  • The promotion is valid for a limited time only, is subject to change by Slingshot without notice and is not valid with any other offers.
  • Google Wifi (3-pack) device is owned by Slingshot. You’ll need to return the Google Wifi hardware if you no longer require Google Wifi or wish to cancel your broadband account. There is a $399.00 (incl. GST) Google Wifi non-return fee.
  • Google Wifi (3-pack) has a one-off postage and packaging fee of $14.95 (incl. GST).
  • To the maximum extent permitted by law, Slingshot excludes all liability arising directly or indirectly in connection with the use of the Google Wifi (3-pack) device.
  • Slingshot cannot guarantee the functioning or performance of the Google Wifi (3-pack) device and is not responsible for the Google Wifi service in any way whatsoever.
  • Modem rental is included with your broadband plan and is subject to a non-return fee of $100.00 (incl. GST). Modem shipping fee of $14.95 (incl. GST) applies.
  • Google Wifi is for personal use only, and not to be used for any commercial purposes.
  • Slingshot Standard Terms and Conditions apply.
  • This promotion is only available on unlimited broadband.
  • The promotion is valid for a limited time only, is subject to change by Slingshot without notice and is not valid with any other offers.
  • A minimum 12-month term applies for broadband.
  • If you terminate or switch your broadband services during your contract, you’ll need to pay an early termination fee of $250.
  • This promotion is only available on weekly and fortnightly billing.
  • Pricing includes a Bundle Discount on both your Broadband and Power.
  • This 12 month promotion is shown on your invoice as a credit of $8.44 weekly or $16.88 fortnightly along with a 10% bundle discount, against the current price for your applicable plan. Current plan prices are as follows:
    • Unlimited Naked ADSL, VDSL
      • Weekly - $20.70, Fortnightly - $41.40
    • Unlimited Naked Fibre 100 or 200
      • Weekly - $19.55, Fortnightly - $39.10
    • Unlimited Naked Fibre Gigantic
      • Weekly - $23.00, Fortnightly - $46.00
  • If power services are cancelled during the broadband contract term the credit will no longer be applied and the applicable plan pricing set out above will apply.
  • Slingshot Standard Terms and Conditions apply.
  • Modem delivery fee with a Slingshot supplied modem of $14.95 will apply.
  • Services not available everywhere.
  • Offers are only available for new Slingshot customers who sign up to an eligible broadband plan during the “You Call the Shots” promotional period.
  • Offers are not available in conjunction with any other offers.
  • If you cancel your broadband plan during your 12 or 24 month contract you will be charged a $250 early termination fee (unless you cancel under our No Dramas Contract).
  • If we supply a modem to you then you will be charged a one-off $14.95 delivery fee.
  • If you choose to pay your bill weekly or fortnightly (instead of monthly) then any offer entitlements and charges may be pro-rated accordingly.
  • We reserve the right to amend or withdraw the offers at any time.
  • Slingshot standard terms and conditions apply, see slingshot.co.nz/terms.
  • Offer-specific terms are below.
  • All amounts include GST.

Free $25 mobile plan for a year
  • This offer applies to one Slingshot $25 Value mobile plan, which usually costs $25 every 30 days, and includes 2.5GB NZ carry over data, 300 NZ & AUS calling minutes, and unlimited texts.
  • The free $25 mobile plan for a year is redeemed over 12 months. You will receive a $25.35 mobile credit on your broadband bill each month, which will show as two monthly mobile credits: one for $5/month and one for $20.35/month.
    • The reason we credit you $25.35/month rather than $25/month is because broadband services are billed for a monthly period, and mobile services are billed for a 30-day period. So even though the charges for both services show on the same bill, the time periods those services related to will not always match up. We obviously don’t want you to feel short changed, so the $25.35/month mobile credit has been calculated to make sure you get a full year’s worth of your $25 Value mobile plan for free (not just twelve 30-day periods).

  • Mobile credits only apply to your base mobile plan charge. You are responsible for any additional usage and charges on your mobile plan (e.g. toll calls, picture messages, excess data etc.).
  • If you sign up to Slingshot’s $43 Unlimited Texts & Calling or $55 Ultra mobile plan, we will still credit you $25.35/month for 12 months, but you will be responsible for any charges in excess of the $25.35/month mobile credits (including any additional base plan charges, toll calls, picture messages, excess data etc.).
  • This offer is not available with Slingshot’s $20 Basic mobile plan. After 12 months you will stop receiving mobile credits and will be responsible for all charges relating to your mobile plan (including the full base plan charge).
  • If you cancel or change your mobile plan at any time during the 12-month contract you will stop receiving mobile credits (both the $5/month and $20.35/month mobile credits) from the effective termination date of your mobile plan.

$200 of free power for a month
  • The $200 free power can only be redeemed over the first 31 days of your Power plan, and will show on your broadband bill as a power credit up to the value of $200:
  • If your power charges in the first 31 days of your power plan are exactly or more than $200, you will receive a $200 power credit. You are responsible for all power charges in excess of that $200 power credit.
  • If your power charges in the first 31 days of your power plan are less than $200, you will receive a power credit equal to the value of your power charges. You are responsible for all power charges after the first 31 days of your power plan.
  • You can monitor your power usage in My Slingshot.
  • Depending on your billing dates and frequency, your power credit may be spread across more than one broadband bill.

Two months' free broadband
  • Offer applies to your base broadband price only. You will be responsible for any additional usage and charges that exceed you base broadband plan allowances (including antivirus, wiring insurance, data blocks etc.).
  • If you sign up to the 150GB broadband plan, we will let you know when you have used 75% of your data allowance. When you reach 100% of your data allowance, a 5GB data block will be automatically applied to your account at a cost of $5. You are responsible for managing your data and the cost of any data blocks. You can manage your data in My Slingshot.

Retired promotional terms