General Broadband Mobile Wireless Energy Bundles No Dramas Direct Debit Credit and Debit Card Authority Promotional Terms Copyright Notice
General Broadband Mobile Wireless Energy Bundles No Dramas Direct Debit Credit and Debit Card Authority Promotional Terms Copyright Notice

Terms & Conditions

Standard Promotional Terms and Conditions

  • By entering a promotion with Slingshot (the Competition), you are subject to these general promotional terms and conditions and any specific terms advertised with the promotion (together, the Competition Terms) and entry into the Competition is deemed as acceptance of these Competition Terms.
  • Slingshot may refuse entry to the Competition to New Zealand residents aged under 18 years old and employees of any Vocus Communications Limited New Zealand group companies and their immediate families or any other persons involved with the Competition. Slingshot reserves the right to verify the validity of entries.
  • Entries received after any closing time advertised with the promotion will be ineligible for entry.
  • If the prize includes a Slingshot plan, the exact Slingshot plan will depend on what broadband services are available at the winner’s address. The winner will be liable for all costs associated with the prize that exceeds the base value of the prize (for example, a winner will be liable for all costs involved above $89.95 for a prize that consists of an $89.95 per month plan).
  • The prize is non-transferable for cash. If applicable, the prize is subject to the standard terms and conditions of the Slingshot Broadband service available at https://www.slingshot.co.nz/terms-and-conditions/broadband (General Terms). Any failure by the winner to comply with these Competition Terms or the General Terms may result in the prize being forfeit.
  • The judge’s decision of the winner of the Competition is final and no correspondence will be entered into.
  • Slingshot is entitled to, in its absolute discretion, change these Competition Terms (including without limitation substituting the prize offered with a prize that it believes is of similar value or benefit) or to cancel the Competition at any time without prior notification. No claim may be made against Slingshot or any of its agents, contractors, employees or other representatives in connection with such change or cancellation as mentioned above.
  • The prize must be redeemed within three months of being announced, after which time the prize may be forfeited (at Slingshot’s discretion) and a further draw may be conducted to find a new winner.
  • Slingshot accepts no responsibility or liability for any winner’s enjoyment of the prize or any other costs and expenses (including taxes) that may be incurred by the winner relating to the prize or the winner’s enjoyment of that prize.
  • To the extent permitted by law, Slingshot, its employees and agents, exclude any liability they may have to you arising directly or indirectly out of or in connection with the Competition. This exclusion applies to any losses, costs, or damages you may claim for (including but not limited to indirect or consequential loss) and however the liability arises, or might arise if it were not of this exclusion.
  • Slingshot collects entrant’s personal information and photograph(s) in order to conduct the Competition. Entry into the Competition is deemed consent for Slingshot to collect entrant’s personal information and photograph (if applicable) and use the winner's details and photograph for promotional and media purposes without any further reference, payment or other compensation to the entrant. Please refer to Slingshot’s Privacy Policy regarding the storage of personal information.
  • The promotor of this Competition is Slingshot Limited, 34 Sale Street, Auckland 1010.
  • By entering any of Slingshot’s Facebook competitions or giveaways you are deemed to have agreed to these terms and conditions.
  • Your comment or entry must not contain any obscene or defamatory content. Slingshot may remove any comments deemed inappropriate, offensive, or not in line with the spirit of the competition, that tampers with the entry process, or that fails to comply with these terms and conditions. The prize and start/finish dates for the competition will be clearly stated in the post.
  • Entries must be made within the specified start/finish dates. Slingshot is not responsible for late, misdirected or failed entries due to equipment or user error. Winners will be contacted via Facebook. All reasonable attempts will be made to contact the winner. If the winner does not reply within 48 hours of being notified another winner may be drawn. Prizes are not redeemable for cash.
  • Entrants must live and have a residential address in New Zealand. Unless stated otherwise, an entrant does not have to be a Slingshot customer to enter. Vocus Group employees and immediate family members are not eligible to enter. The competition winner’s name and basic details may be used for promotional purposes on Slingshot social platforms.
  • The competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. You completely release Facebook from any and all liability associated with this competition.
  • Slingshot broadband discount offers are only available for new Slingshot customers.
  • Mobile credits are only available in conjunction with our broadband plans. If your broadband plan is cancelled or not connected, mobile credits will discontinue.
  • Minimum 12-Month contract applies.
  • Broadband Discount offers are not valid with any other offers or promotions (a maximum of one offer per new customer).
  • Discounts will be applied for the promotional period you signed up for, after this standard broadband pricing will apply.
  • Slingshot standard terms and conditions apply
  • Modem rental is included and is subject to a non-return fee of $100 (incl GST). Modem shipping fee of $14.95 (incl GST) applies.
  • If you terminate or switch your services during your contract, you’ll need to pay an early termination fee of $250.

Current Promotions

  • The Slingshot Orbi Router (Netgear Orbi RBR350) and Slingshot Orbi Satellite Unit (Netgear Orbi RBS350) each have a $5.00 (incl. GST) monthly rental per unit.
  • These devices are owned by Slingshot. You’ll need to return the Slingshot Orbi hardware if you no longer require it or your broadband plan is terminated. There is a $100.00 (incl. GST) Orbi hardware non-return fee for each device.
  • Modem shipping fee of $14.95 (incl. GST) applies.
  • Slingshot Orbi Router and Satellite units are for personal use only, and not to be used for any commercial purposes.
  • Slingshot Standard Terms and Conditions apply.
  • The promotion is valid for a limited time only, is subject to change by Slingshot without notice and is not valid with any other offers.
  • Offer available to new customers only.
  • A minimum 12-month term applies for broadband.
  • $100 credit is applied to your account and will show as a credit on your first bill.
  • If you terminate or switch your broadband services during your contract, you’ll need to pay an early termination fee of $250.
  • This promotion is available on weekly, fortnightly and monthly billing.
  • Slingshot Standard Terms and Conditions apply.
  • Modem delivery fee with a Slingshot supplied modem of $14.95 will apply.
  • Services not available everywhere.
  • The promotion is valid for a limited time only, is subject to change by Slingshot without notice and is not valid with any other offers.
  • Offer available to new customers only.
  • A minimum 12-month term applies for broadband.
  • $200 credit is applied to your account and will show as a credit on your first bill.
  • If you terminate or switch your broadband services during your contract, you’ll need to pay an early termination fee of $250.
  • This promotion is available on weekly, fortnightly and monthly billing.
  • Slingshot Standard Terms and Conditions apply.
  • Modem delivery fee with a Slingshot supplied modem of $14.95 will apply.
  • Services not available everywhere.
  • The promotion is valid for a limited time only, is subject to change by Slingshot without notice and is not valid with any other offers.
  • Offer available to new customers only.
  • A minimum 12-month term applies for broadband.
  • $250 credit is applied to your account and will show as a credit on your first bill.
  • If you terminate or switch your broadband services during your contract, you’ll need to pay an early termination fee of $250.
  • This promotion is available on weekly, fortnightly and monthly billing.
  • Slingshot Standard Terms and Conditions apply.
  • Modem delivery fee with a Slingshot supplied modem of $14.95 will apply.
  • Services not available everywhere.
  • Google Wifi comes with a minimum 12-month contract on broadband. Early broadband termination fee of $250 will apply should you wish to cancel your broadband contract.
  • Google Wifi (3-pack) has a $15.00 (incl. GST) monthly rental.
  • The promotion is valid for a limited time only, is subject to change by Slingshot without notice and is not valid with any other offers.
  • Google Wifi (3-pack) device is owned by Slingshot. You’ll need to return the Google Wifi hardware if you no longer require Google Wifi or wish to cancel your broadband account. There is a $399.00 (incl. GST) Google Wifi non-return fee.
  • Google Wifi (3-pack) has a one-off postage and packaging fee of $14.95 (incl. GST).
  • To the maximum extent permitted by law, Slingshot excludes all liability arising directly or indirectly in connection with the use of the Google Wifi (3-pack) device.
  • Slingshot cannot guarantee the functioning or performance of the Google Wifi (3-pack) device and is not responsible for the Google Wifi service in any way whatsoever.
  • Modem rental is included with your broadband plan and is subject to a non-return fee of $100.00 (incl. GST). Modem shipping fee of $14.95 (incl. GST) applies.
  • Google Wifi is for personal use only, and not to be used for any commercial purposes.
  • Slingshot Standard Terms and Conditions apply.
Slingshot Netcomm Mesh Wi-Fi Satellite 3 Months Free Rental
  • This offer is available to existing Slingshot customers who currently have the NF18AC Mesh (with firmware upgrade) hardware on their account and sign up to the offer (you).
  • When you sign up to the offer, we will send you 1 or 2 (max.) Netcomm NS01 CloudMesh Satellite units depending on your house size.
  • For the first 3 months, you’ll be charged a monthly rental of $0 per unit. After the first 3 months, you’ll be charged a monthly rental of $5 per unit, unless you cancel the offer and return the units to us.
  • To cancel the offer you’ll need to contact us before the end of the first 3 months. We will send you a prepaid courier bag to return the units to us.
  • Netcomm NS01 CloudMesh Satellite units are owned by Slingshot. You’ll need to return the units if you no longer require them or your broadband account is terminated. There is $100 (incl. GST) non-return fee for each unit.
  • The promotion is valid for a limited time only, is subject to change by Slingshot without notice and is not valid with any other existing customer offers.
  • To the maximum extent permitted by law, Slingshot excludes all liability arising directly or indirectly in connection with the use of the Netcomm NS01 CloudMesh Satellite unit.
  • Netcomm NS01 CloudMesh Satellite units are for personal use only, and not to be used for any commercial purposes.
  • Slingshot Broadband Terms and Conditions apply.
  • The promotion is valid for a limited time only, is subject to change by Slingshot without notice and is not valid with any other offers.
  • Offer available to new customers signing up to a 12 month Unlimited Broadband and Power bundle only.
  • Unlimited Fibre and Copper Unlimited Broadband connections only.
  • The discounted broadband monthly plan charge includes the bundle discount.
  • $250 credit is applied to your account and will show as a credit on your first bill. Credit is for use on power charges only and repayable if you leave within your 12 month term.
  • Monthly saving is off the Broadband plan charges, starting from the first full billing period after bundle is activated and pro-rated to your chosen billing frequency. This promotion is available on weekly, fortnightly and monthly billing.
  • After the 12 month promotion period, the standard Unlimited Broadband plan monthly charge will apply.
  • If you terminate or switch your broadband services during your contract, you’ll need to pay an early termination fee of $250.
  • Bundle must remain active to retain the offer.
  • If you elect a rental Modem, then a $5/month rental fee and one off delivery fee of $14.95 will apply.
  • Services not available everywhere.
  • Slingshot Broadband and Energy Terms and Conditions apply.
Slingshot “Summer Shout” Promotion Terms and Conditions
  • 1. These terms apply to Slingshot’s “Summer Shout” Promotion (Promotion).
  • 2. This Promotion is valid for a limited time only, is subject to change by Slingshot without notice.
  • 3. If during the period 17 November 2022 to 7 February 2023 you:
    • (a) are a new Slingshot Energy and Broadband customer;
    • (b) sign up to a 12 month Unlimited Broadband Plan (DSL or Fibre) and Power,
    • you will be eligible for:
    • (a) at your selection, a:
      • (i) Breville Nespresso Vertuo Next Bundle (bnv550); or
      • (ii) Bose SoundLink Flex Bluetooth Speaker (each, a Gift); and
    • (b) a $250 credit (Credit).
  • 4. The Gift will be delivered to your nominated address within 28 days of your Broadband being Activated. Slingshot accepts no responsibility for the Gift being sent to an incorrect physical address (inconsistent with the address provided to us).
  • 5. One Gift and Credit per new connection/person.
  • 6. Preferred Gift selected is subject to availability. Slingshot reserves the right to cancel or replace the offer with a gift of comparable value.
  • 7. The Credit and Gift is non-transferrable or exchangeable and non-redeemable for cash.
  • 8. If you end your Broadband Plan within 12 months, you will be subject to a $250 early termination fee and the value of the Gift ($200).
  • 9. If you end your Power Plan within 12 months, you will be subject to a $199 early termination fee and the value of the Gift ($200).
  • 10. If end your Broadband and Power Plans within 12 months you will be subject to a $250 early termination fee and the value of the Gift ($200).
  • 11. This offer is not available in connection with any other new customer offers.
  • 12. Breville, Nespresso and Bose are registered trademarks. This promotion is not sponsored, endorsed, administered or associated with Breville or Bose.
  • 13. Slingshot reserves the right to cancel or amend this Promotion at any time.
  • 14. Slingshot Broadband and Energy Terms and Conditions apply.
Free Samsung Galaxy Tablet when you join Slingshot and bundle Power and Broadband on a 12 month Term
  • 1. These terms apply to Slingshot’s free Samsung Galaxy Tablet when join Slingshot and bundle Broadband and Power for 12 months (Promotion).
  • 2. This Promotion is valid for a limited time only, is subject to change by Slingshot without notice.
  • 3. This Promotion is available from 1 March 2023, until terminated by Slingshot (Promotion Period).
    If during the Promotion Period you:
    • (a) are a new Slingshot Energy and Broadband customer; and
    • (b) sign up to a 12 month Unlimited Broadband Plan (DSL or Fibre) and Energy Plan, you will be eligible for a Samsung Galaxy Tab A7 Lite (4G) (Gift).
  • 4. The Gift will be delivered to your nominated address within 28 days of your Broadband being Activated. Slingshot accepts no responsibility for the Gift being sent to an incorrect physical address (inconsistent with the address provided to us).
  • 5. One Gift per new connection/person who meets the eligibility criteria recoded above at paragraph 3.
  • 6. The Gift is subject to availability. Slingshot reserves the right to cancel or replace the offer with a gift of comparable value.
  • 7. If you end your Broadband Plan within 12 months, you will be subject to a $250 early termination fee and the value of the Gift ($200) will be repayable.
  • 8. If you end your Power Plan within 12 months, you will be subject to a $250 early termination fee and the value of the Gift ($200) will be repayable.
  • 9. If you end your Broadband and Power Plan within 12 months, you will be subject to a $250 early termination fee and the value of the gift ($200) will be repayable.
  • 10. Not available in connection with any other new customer offers.
  • 11. This promotion is not sponsored, endorsed, administered or associated with Samsung.
  • 12. Slingshot reserves the right to cancel or amend this Promotion at any time.
  • 13. Slingshot Broadband and Energy Terms and Conditions apply.
Joining Credit when you join Slingshot and bundle Power and Broadband on a 12 month Term
  • 1. These terms apply to Slingshot's Joining Credit promotion when you join Slingshot and bundle Broadband and Power for 12 months.
  • 2. This Promotion is valid for a limited time only, is subject to change by Slingshot without notice.
  • 3. If during the period 17 April 2023 to 31 October 2023 (Promotion Period) you:
    • (a) are a new Slingshot Energy and Broadband customer; and
    • (b) sign up to a 12 month Unlimited Broadband Plan (DSL or Fibre) and Energy Plan, you will be eligible for a $250 Joining Credit (Joining Credit).
  • 4. The Joining Credit will be applied to your account following Activation of your Broadband Plan.
  • 5. If you end either or both your Broadband and Energy Plan, you will be subject to a $250 early termination charge.
  • 6. Not available in connection with any other new customer offers.
  • 7. Modem delivery fee with a Slingshot supplied modem of $14.95 will apply.
  • 8. Slingshot reserves the right to cancel or amend this Promotion at any time.
  • 9. Slingshot’s General Terms and Conditions, Broadband and Energy Terms and Conditions apply.

Retired promotional terms